Buvęs vyriausybės tarnautojas, atsakingas už LEAN Danijos imigracijos Tarnyboje; Deloitte Denmark vadovas (Danija).
Former government official responsible for LEAN in The Danish Immigration Service, Manager at Deloitte Denmark.
Kristoffer is an experienced Lean consultant having worked both as an external and internal consultant implementing Lean, predominantly in case handling organizations. He has first-hand experience from different ways of working with Lean in the Danish Public sector, and has for the past eight years been running projects at all levels – i.e. municipalities, regions and at state level – and in multiple areas. His primary focus, however, has especially been on process improvement in complex and legislation heavy processes.
Kristoffer has an in-depth understanding of the cross pressure facing public sector organizations with high productivity demands from both citizens and politicians, scarce resources and an obligation to deliver quality in accordance with regulation. He is a firm believer in strong involvement of the caseworkers in the improvement agenda, and has a pragmatic and practical approach to Lean. In later years, Kristoffer has been working with Robot Process Automation as a new tool to improve efficiency.